During a Jogorku Kenesh session, Deputy Minister of Economy and Commerce Choro Seyitov revealed the transition of certain certificate processes to electronic formats as part of digitalization. Despite this advancement, many citizens are still clinging to traditional methods.

In response to Deputy Elvira Surabaldiyeva's inquiry, Seyitov explained that two years ago, residential office administrators were barred from issuing residence certificates. These certificates are now accessible through the State Registration Service or the 'Tunduk' mobile application. Seyitov urged the public to adapt to the digital era, emphasizing that all certificates have been digitized. He advised citizens to use the online platforms, stating, "Get it through 'Tunduk', don't request it from me," when faced with requests for paper-based certificates from certain institutions like schools and kindergartens.